Política de envío

SHIPPING POLICY

At Anbel Jewelry, every piece is carefully prepared and packaged before beginning its journey to you.

Order Processing

Orders are generally processed within 1–3 business days, Monday through Friday, excluding U.S. holidays.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Please note that processing time is separate from carrier transit time.

U.S. Shipping

Shipping options, estimated delivery times, and applicable rates are displayed at checkout based on your delivery address and the shipping service selected.

Complimentary standard shipping is available on U.S. orders of $200 or more.

Expedited shipping may be available at checkout for an additional charge.

International Shipping

Anbel Jewelry may ship to select international destinations. Available shipping methods, estimated transit times, and rates will be calculated at checkout.

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient and are not included in the product or shipping price.

Customs procedures may also cause delays beyond the estimated delivery time.

Tracking Your Order

When tracking is available, you will receive your tracking number by email after your order has shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us at ventas@anbel.net as soon as possible.

Once an order has been shipped, we cannot guarantee that the delivery address can be changed.

Lost, Delayed or Damaged Packages

Carrier delivery dates are estimates and may be affected by weather, holidays, customs procedures, or other circumstances outside our control.

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at ventas@anbel.net with your order number so we can assist you.

For damaged shipments, please retain the original packaging and provide photographs of the package and merchandise.

Questions

For questions regarding shipping or your order, please contact:

Anbel Jewelry
ventas@anbel.net

Caribbean by Nature. Jewelry Handmade with Joy.